We are upgrading our technology!
We are excited that Farmway Credit Union is upgrading our technology to bring you the most advanced financial services and products. This upgrade will take place on May 1, 2026.
Important Dates to Remember:
Thursday, April 30, 2026
- Online banking and Mobile App unavailable at 12:00 PM.
- Credit Union will close at 4:00 PM.
April 30, 2026 – May 4, 2026
- Debit cards will have limited availability and reduced limits.
Friday, May 1, 2026
- Credit Union Closed.
- ACH transactions and share drafts will process normally.
Monday, May 4, 2026
Tuesday, May 5, 2026
- Normal business hours resume.
Wednesday, May 6, 2026
- Mobile deposit available.
Online Banking
- Service is unavailable from Thursday, April 30, 2026 at 12:00 PM to Monday, May 4, 2026 at 10:00 AM.
- All members must re-enroll using new login credentials.
- Multi-factor authentication will be implemented for enhanced security.
- Confirm your updated phone number and email with us before April 29, 2026.
Mobile App
- Uninstall the current Mobile App and download the new version after the upgrade.
- Contact us if you encounter issues after re-enrolling in online banking.
Debit Cards
- Limited availability and reduced limits from April 30, 2026 to May 4, 2026.
- Do not destroy your current ATM/Debit Cards; they remain valid.
Other Important Information
- Direct deposits, ACH transfers, and automatic payments will continue as scheduled.
- All members will receive a paper statement for March and April activity.
- Save any e-statements from the current system before April 29, 2026.
FAQs
What is a Core Conversion?
A core conversion is an upgrade to our central software platform that enhances transaction processing, member services, and security.
What Does This Mean for Me?
While the upgrade is mainly behind the scenes, some service interruptions will occur. We aim to make this transition smooth for you.
What’s Not Changing?
- Account numbers
- ATM/Debit Cards
- Checkbooks
Will My Online Banking Login ID and Password Stay the Same?
No, you will need to re-enroll with new credentials starting May 4, 2026 at 10:00 AM.
Will My Direct Deposit and Payments Process?
Yes, they will continue as scheduled.
Are My Accounts Still Secure?
Absolutely. We have taken all necessary precautions to ensure your information remains secure.
Can I Still Use My Existing Checks?
Yes, your checks remain valid.